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Cosensa Learning and Development Reviews

Miranda H, 16 Nov 2016

Stirling

We had soup and sandwiches for lunch, and I liked that it was not too much, as so often on these types of things you are served a huge meal which makes you sleepy for the rest of the afternoon! I also very much enjoyed the scones with clotted cream at the tea break. I thought that the training centre was easy to get to, and the room was very nice, with plenty natural light.

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Kirsty C, 16 Nov 2016

The training didn't seem to incorporate what HES advisors actually do on a day to day basis.

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Eve P, 15 Nov 2016

The book handed out was completely pointless
Response : Hi Eve - we are sorry you didn't find the course or its materials worthwhile. The presentation included in the booklet is what was delivered to you on the day and is meant to be used as a reference point for you after the course. Having looked over the materials we supplied it appears to be packed full of interesting and relevant content relating to communication and sales techniques. I have highlighted your comments to the course organiser, so she may pick this up with you. If there is anything at all you would like us to support you with in future, then we would be happy to help

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Helen S, 04 Nov 2016

Belfast

A really worthwhile and beneficial course. The trainer was extremely knowledgeable in this subject and willingly shared/covered practical step-by-step approaches, tools, tips and techniques with the group. I asked lots of questions and these were dealt with in a really helpful and constructive way. Having attended this training, I feel much more confident and equipped to progress the project I have been given to manage.

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ian m, 03 Nov 2016

Glasgow

The trainer was pleasant the content covered some of the basics of project management, however I was hoping for more detail on dealing with project management issues and problems and how to resolve them. The course really focussed on the introductory aspects of project management. Perhaps if the course had lasted two days then these would have been covered. As a result I left the course feeling a little short changed although I had picked up a couple of new project planning techniques. I think my company have grounds for a partial refund given the course was cut by one day.
Response : We are sorry to hear your disappointment in this course and we have been in touch with you directly in relation to this. Perhaps the course was not what you were looking for as, after speaking with Peter, it sounds very much like you already have considerable project management experience and Peter covered all the course material we state in the outline. Granted this was reduced to a one day course with there being only two delegates. I hope you understand our position that we run these courses with smaller numbers to satisfy the need and that we too would also much prefer there were more people attending. Thank you for the feedback, we recognise that ocassionally there will be an off day, but am sure you can see from our ratings this is not often the case.

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David S, 03 Nov 2016

Glasgow

Overall I wasn't that impressed with the course. Some of the material handed out was not correctly formatted and the trainer had to provide copies of his material so it made sense. The trainer was a very nice guy although he was loaded with a cold and I felt this took his attention away somewhat. He was nice but I don't feel he went into the details as much as he could have. I feel slides were just quickly skimmed over and I don't feel I learned anything outstanding. Most of it seemed very logical and would be how I would approach a task normally. The trainer told a lot of stories and although loosely relevant I'm not sure they contributed much to the experience. This was supposed to be a 2 day course originally and it was shortened to 1 day as there were only 2 delegates attending. I don't see how this could have been delivered over 2 days unless the details was fully gone into as if we had done that on the day rather than skimming and talking a lot it could probably have been delivered in half a day. I feel the fee does not reflect the time (being reduced to 1 day) or the experience. I would have expected a discount with the reduction in days. I have a slightly better thought process to project management but by no means was wowed by the course and don't feel I took a huge amount of knowledge away from it.
Response : David - your feedback was a surprise to Peter as he felt you had taken quite a lot out of this day. We are sorry you were disappointed and I have emailed you directly to offer some options for the future. I hope you understand our position that we run these courses with smaller numbers to satisfy the need and that we too would also much prefer there were more people attending, however this is difficulty with offering open courses. We recognise that occasionally there will be an off day for trainers and apologise for Peter having the cold, but am sure you can see from our ratings, such off days don't happen very often

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David E, 02 Nov 2016

Belfast

At the end of the first day was a bit confused about the linear steps of process. Course slides helped as the notes were jumping about a bit and did not follow the presentation.

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Steven C, 28 Oct 2016

Glasgow

i would have no hesitation in recomending the course, Also peter was fantastic
Response : Thanks Steven! Delighted the course went well for you and hope you are able to build on your experience with the tools Peter provided :)

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Deborah C, 27 Oct 2016

Course content was good and varied. There was also opportunities to cover other material that was specifically asked about.
Response : Thank you for such positive feedback - I will be sure to let Irene know your comments

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Karen L, 27 Oct 2016

Fantastic trainer, really made the course. Irene was totally focussed on the learners and made sure no one was left behind while no one was bored either. Very knowledgable, friendly and proffessional.
Response : Glowing report - thanks Karen. Delighted to hear Irene delivered as she always does :)

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