Cosensa Learning and Development Reviews

Food great - although the kitchen is a bit cold!!

Some slides within the presentation were not covered during the training but the reason for this was not explained. Trainer showed genuine understanding of the organisation and approached conflict resolution well.

Communication was excellent throughout. Very relevent materials. The materials were very in depth. I was relieved not to go through all written material in the manual. Brian was an outstanding trainer/ mentor and I hope our paths cross again in the future. I didn't give the facilities 5 stars as the data projector on day 2 was extremely noisy and needed to be drop kicked out of the room! All other facilities were great!

The lunch was lovely.

Booklet was a waste of resources and wasn't used once during the training, nor has it been used afterwards. I would recommend the course to inexperienced sales advisors, retail workers, people in customer facing roles etc, as I do believe that it is useful, but not for our own job and not for anyone who has had any previous experience working with the public, as it is largely all common sense.

We had soup and sandwiches for lunch, and I liked that it was not too much, as so often on these types of things you are served a huge meal which makes you sleepy for the rest of the afternoon! I also very much enjoyed the scones with clotted cream at the tea break. I thought that the training centre was easy to get to, and the room was very nice, with plenty natural light.

The training didn't seem to incorporate what HES advisors actually do on a day to day basis.

The book handed out was completely pointless

A really worthwhile and beneficial course. The trainer was extremely knowledgeable in this subject and willingly shared/covered practical step-by-step approaches, tools, tips and techniques with the group. I asked lots of questions and these were dealt with in a really helpful and constructive way. Having attended this training, I feel much more confident and equipped to progress the project I have been given to manage.

The trainer was pleasant the content covered some of the basics of project management, however I was hoping for more detail on dealing with project management issues and problems and how to resolve them. The course really focussed on the introductory aspects of project management. Perhaps if the course had lasted two days then these would have been covered. As a result I left the course feeling a little short changed although I had picked up a couple of new project planning techniques. I think my company have grounds for a partial refund given the course was cut by one day.