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Cosensa Learning and Development Reviews

David S, 03 Nov 2016

Glasgow

Overall I wasn't that impressed with the course. Some of the material handed out was not correctly formatted and the trainer had to provide copies of his material so it made sense. The trainer was a very nice guy although he was loaded with a cold and I felt this took his attention away somewhat. He was nice but I don't feel he went into the details as much as he could have. I feel slides were just quickly skimmed over and I don't feel I learned anything outstanding. Most of it seemed very logical and would be how I would approach a task normally. The trainer told a lot of stories and although loosely relevant I'm not sure they contributed much to the experience. This was supposed to be a 2 day course originally and it was shortened to 1 day as there were only 2 delegates attending. I don't see how this could have been delivered over 2 days unless the details was fully gone into as if we had done that on the day rather than skimming and talking a lot it could probably have been delivered in half a day. I feel the fee does not reflect the time (being reduced to 1 day) or the experience. I would have expected a discount with the reduction in days. I have a slightly better thought process to project management but by no means was wowed by the course and don't feel I took a huge amount of knowledge away from it.
Response : David - your feedback was a surprise to Peter as he felt you had taken quite a lot out of this day. We are sorry you were disappointed and I have emailed you directly to offer some options for the future. I hope you understand our position that we run these courses with smaller numbers to satisfy the need and that we too would also much prefer there were more people attending, however this is difficulty with offering open courses. We recognise that occasionally there will be an off day for trainers and apologise for Peter having the cold, but am sure you can see from our ratings, such off days don't happen very often

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David E, 02 Nov 2016

Belfast

At the end of the first day was a bit confused about the linear steps of process. Course slides helped as the notes were jumping about a bit and did not follow the presentation.

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Steven C, 28 Oct 2016

Glasgow

i would have no hesitation in recomending the course, Also peter was fantastic
Response : Thanks Steven! Delighted the course went well for you and hope you are able to build on your experience with the tools Peter provided :)

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Deborah C, 27 Oct 2016

Course content was good and varied. There was also opportunities to cover other material that was specifically asked about.
Response : Thank you for such positive feedback - I will be sure to let Irene know your comments

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Karen L, 27 Oct 2016

Fantastic trainer, really made the course. Irene was totally focussed on the learners and made sure no one was left behind while no one was bored either. Very knowledgable, friendly and proffessional.
Response : Glowing report - thanks Karen. Delighted to hear Irene delivered as she always does :)

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Joe H, 27 Oct 2016

Good to excellent

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Carolyn W, 27 Oct 2016

Belfast

Brian was very knowledgeable and pushed us to really think about the work we are involved in. What you need a good trainer to do! Will definitely be able to apply the learning back in the workplace.

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Joanna H, 27 Oct 2016

A sheet providing list of all the shortcuts would be very useful for people who are not used to using shortcut keys when working in Word.
Response : Thanks for suggesting that, Joanna, we will look into this and will come back to you

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Marcin K, 26 Oct 2016

It was a good training course that - for me personally - filled in some gaps in my knowledge of excel or showed more efficient ways of solving problems.
Response : Thanks for such positive feedback, Marcin! Delighted to hear the course went well

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Caroline B, 24 Oct 2016

Belfast

the room was not ready for us to start training which was an unnecessary delay of waiting in reception.
Response : Hi Caroline - I am sorry about the inconvenience caused with regards the room, I did hear about it at the time and we appreciate it impacted on how your day started. Steps have been taken to update our procedures to help prevent this happening in the future

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