Showing 821–830 of 1,575 reviews
I booked my hotel where I was lead to believe the course was being held as all previous communications had mentioned the Holiday Inn at Waterloo Square but when the confirmation came through it strayed that the course was being held elsewhere. I was a little frustrated this change hadn't been communicated.
Response: Sorry for the confusion, David. We regularly use the same venues throughout the country and always aim for them to be City Centre, however we cannot always be assured the venue will have a meeting room when we need it. I am sorry for your inconvenience, you have raised a very good point and we will make sure we advise people in the booking confirmation that the venue advertised may change subject to availability
The date was moved from 16th to 20th which wasn't so much of a problem as communicated well and staff very friendly and helpful though because of this there were quite a few mistakes made e.g. sending confirmations over for wrong dates, sending questions over twice and then having to remind to answer my questions in time for the day itself. invoice details incorrect etc. I see that the course end date on this form says 16th but it was 20th too. Not overly concerned personally but you need to get this right to be as professional as you can be and make the experience as issue free as possible.
I would highly recommend the course to everyone using Excel Louise gave us and overview of the basics and then gave useful and quick tips with I can use everyday
Just a few bits we went over had been covered in the intermediate course.
I enjoyed this course and learned a lot. My prior experience and knowledge of Powerpoint was very limited having being self-taught so it was great to learn all the things that can be done!
The lunch and refreshments were brilliant.
It would have been good to understand some more of the content agenda prior to the session. Room and lunch was sorted by me
Response: Sorry to hear the course didn't meet your expectations, Joanne. We will be in touch today to discuss how we might support you going forward