Showing 2,141–2,150 of 14,567 reviews
A good balance between focus on course material as shown in the manual vs real world examples from Nick's experience.
Really interesting course and it was delivered really well - the trainer was really knowledgeable and he kept me focused and attentive. His language and tone were really good and the balance of course content and examples was spot on!
There is so many things discussed that I can take forward in my role and I will be recommending that my colleagues look at doing this course. Trainer John Khastar was brilliant, really knowledgeable and got everyone engaged with the training. I will use the Behavioural Influence Stairways Model to help me in my appointment when I need to resolve conflict or challenging conversations and also take forward the 5 step appeal when dealing with resistance.
Extremely valuable. Engaging and helpful. Thank you.
Enhanced knowledge, just need to apply it now!
The course materials are excellent and the tutor was clear and informative explaining the required assessment.
Course provided a good legal structure to allow me to carry out my role
Really good trainer who understood the job we do and was able to give practical advice to make our work better
Excellent course, really enjoyed the training, was a good as the last 'Court skills' training that Nick ran during lockdown. Really useful tips and advice, good pace, expert knowledge and relevant examples. I feel more confident, assured and knowledgeable in the core aspects of the course, thank you Nick!