Jill G, 06 Oct 2023
Just wondered if we could have access to the power point used as unfortunately the trainer couldn't share for the first session of the day
Eduardo Z, 06 Oct 2023
Great course and trainer, really informative and well prepared.
Kevin J, 06 Oct 2023
Excellent course and I have really benefitted, but ultimately our patients and all individuals concerned will also.
Phillipa H, 06 Oct 2023
very useful training which has expanded my knowledge base, given me some food for thought on how some of the processes and systems work for me within the organisation and the wider place
Lisa S, 05 Oct 2023
Thoroughly enjoyed the training, and this just re-enforces, why we do what we do!
Gil R, 05 Oct 2023
Very enjoyable day - made it easier to learn and retain key messages
Veronika T, 05 Oct 2023
Thank you! Very helpful to consolidate existing knowledge and reflect on improvements.
nicky c, 05 Oct 2023
Excellent training which should be mandatory to all staff in my organisation who manage/ investigate complaints
Neville H, 05 Oct 2023
Very good and well worth the investment.
Kirsty T, 05 Oct 2023
As above, great course led by a great teacher. I feel like i learnt a lot of relevant information and will be taking away key skills and advice to use in my day job. The use of real life stories and group exercises/role play were very beneficial. Great few days.