Helen Pettifer Training Ltd reviews

4.8 (729 reviews)
AI summary of reviews

Its trainers combine deep subject knowledge with warmth and empathy, creating safe, relaxed spaces where attendees engage openly with sensitive topics. Across its courses, reviewers value passionate, clear and adaptable delivery, real-life examples, group discussion and interactive activities that make learning memorable rather than theoretical. Practical workbooks, tools and signposting resources support confident application in customer conversations and everyday roles, while tailored content helps teams take learning back to work.

Empathetic trainersInteractive learningPractical resources

Generated from recent reviews; may not reflect every review

Showing 321–330 of 634 reviews (5 star)

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Very interactive. Helen has a positive attitude and is a great trainer

Rachael G · 31 May 2023
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Response: Rachael, thank you for your positive feedback. I am pleased you enjoyed the interactive elements of the course.

Very interesting & I feel well equipped to deal with bereaved customers. Excellent trainer & very good course. Thank you

Lucinda V · 31 May 2023
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Response: Thank you for your lovely comments, Lucinda. I am so pleased you now feel equipped to deal with bereaved customers and that you enjoyed the course.

Helen was really helpful and very well at explaining everything

Humera J · 31 May 2023
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Response: Humera, thank you for all your feedback. I appreciate you taking the time to complete it and I'm really glad you found the course helpful.

It was great learnt a lot

Waqas M · 31 May 2023
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Response: Thank you for your positive feedback Waqas, I really appreciate it and I'm glad you feel that you've learnt a lot from the course.

Helen is well presented

Humera J · 31 May 2023
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Response: Thank you for taking the time to leave feedback, Humera, it is much appreciated.

Thoroughly enjoyed this course - the material provided and the trainer. Despite the subject matter I feel reassured when dealing with clients on the telephone presenting with these thoughts. I hope this makes me a better adviser as a result. I great big thank you and recommendation for me.

Yvonne H · 18 May 2023
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Response: Thank you Yvonne, your positive feedback is much appreciated. I am so glad the material was useful and you feel reassured by the course content.

I thought Helen was very engaging and knowledgeable about the course topic. She also gave a very human approach to the training course and wasn't worried to show emotion which is actually quite rare. I felt this allowed everyone else to feel relaxed to share their experiences and really gain as much from the course as possible.

Alex A · 18 May 2023
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Response: Thank you for taking the time to leave such positive comments, Alex, they are much appreciated. I am so pleased that you feel you have gained a lot from the course.

was one of the best courses i have attended recently, good discussion groups and helpful techniques and tips. very difficult topic but very worthwhile course and Helens delivery was spot on.

Maureen S · 18 May 2023
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Response: Maureen, thank you for your positive comments. I am so glad you found the techniques and tips we discussed helpful.

Helen made it clear from the start of the course that due to the nature of the topic, there was no pressure to discuss anything we did not feel comfortable with. Throughout there were regular check ins on everyone participating to make sure we were following the discussion and that we were okay with what was being talked about. The information itself was very educating and eye opening. The course was engaging and Helen herself was just amazing. I think I speak for the whole group when I say a massive thank you to Helen for her time and knowledge

Katie P · 18 May 2023
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Response: Katie, thank you for taking the time to leave such positive feedback. I am so pleased you found the course engaging and the information educational.

It was a great course about quite sensitive topic. Thank you for sharing your personal experience.

Sigita D · 16 May 2023
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Response: Sigita, thank you for your positive comments, I am so glad you found the course useful.