Showing 301–310 of 634 reviews (5 star)
Thoroughly engaging training, Professional delivery. Very highly recommended
Response: Thank you for taking the time to leave such positive feedback Lisa and for your recommendation. I am so glad you found the course engaging.
The course content was relevant to topic. Helen was very knowledgeable and patient, affording everyone the time to talk. It was helpful to hear the challenges that other teams face and how they address them. I also enjoyed the time where we broke off into smaller groups
Response: Lesley, thank you for leaving such positive feedback. I'm really pleased you found the content and format of the course helpful.
very useful session with some great tools on how to support vulnerable customers
Response: Charlie, thank you very much for your positive comments. I am pleased you enjoyed the session and found the tools provided useful.
Helen was great and informative and interacted with the group displaying great knowledge and practices which can be used in our sector of work
Response: Thank you for taking time to leave feedback, Reggie. I am so pleased you found the course informative.
Very informative and helped me to reflect on myslef and how I could do better for my customers and colleagues alike.
Response: Thank you for taking time to leave feedback Asif, I really appreciate your comments and am glad you found the course informative.
Very in-depth course and I feel confident in the support we can offer to our customers based on the knowledge learned today. Great training and would definitely recommend.
Response: Vanessa, thank you very much for your feedback and recommendation, it is much appreciated.
Very passionate delivery of a very important subject. Kept the course engaging and interesting throughout.
Response: Scott, thank you for taking the time to leave feedback. I am so glad you found the course engaging and interesting.
I absolutely loved the course and I found it valuable to my role. It was very engaging and went into depth on what Vulnerabilty is and what it means. I have learnt how to use phrases like “how would you like me to help you?” And thinking the customer may just want to chat, so being available and giving them my attention. Thank you!
Response: Jessica, thank you for taking the time to leave such positive and detailed feedback. I am so pleased you enjoyed the course and found it valuable to your role.
Helen was attentive to both neurotypical and neurodiverse people, passionate about her subject making it personal and engaging
Response: Thank you for your positive feedback Daniel. I am so glad you enjoyed the course.
The overall course content made me release the work I need to do improve my emotional intelligence, so I can better understand our customers concerns.
Response: Thank you for taking the time to leave such positive feedback, Kelvin, it is much appreciated.