Margarita P, 12 May 2026
Module 3 was very insightful! I have learnt ALOT about different behaviours of people and also learnt a lot by my own behaviours which I can adapt in certain circumstances but also be able to learn from some of the negative or not so confident behaviours
Mathivathana I, 08 May 2026
As always really appreciate the clarity with the topic thanks Steph
Deepal B, 08 May 2026
I’m working in a complaint prone environment (emergency department) of NHS. Therefore, managing complaints and appropriate responding is of pivotal importance to my work. Thank you Steph for the interesting discussion
Michele R, 06 May 2026
On a topic where people might feel shy to contribute their opinions, it is important to prioritize their feedback or comments when they raise their hands.
Nisha M, 06 May 2026
Training was super fun and interactive that helps to remember the learnings. The sweets and small toys are helpful to keep us focused.
Michael W, 30 Apr 2026
Loved it! Learnt a lot and committed to take the actions.