Showing 41–50 of 3,644 reviews (5 star)
It was very interactive and it helped to answer some questions I had about handling complaints
Very good course - gives insight into what can improve dealing with Complaints
Karen does a great job of getting people to speak and give their input on questions and discussions and ensuring everyone has space to voice their thoughts, encouraging those less likely to speak but in a no-pressure way!
Genuinely the most informational and well thought out course I've been on!
Great course. Really well delivered. And great topics.
Exceptional learing, lost off information to take in, ive really enjoyed the 2 days.
The course was really interesting and pushes you to think in a different way. Sam has a really great way of making you dig deeper into questions and topics.
Excellent energy, observation and engagement. Really enjoyed this and I am leaving with plenty of tools and notes to use in my current and future roles. Thanks to Sam!!!
Fantastic training course with lots of valuable gems!