Showing 2,971–2,980 of 4,735 reviews
Very helpful, and very interesting and useful conversations in the different rooms. Everyone was participating, felt at home.
Excellent course! Learnt a very structured way of presenting. It could have been better if actual presentations with more examples were presented.
Would be good to have more individual feedback from Laura during the workshop.
Response: Hi Gabriela, Thank you for your feedback and sorry you were disappointed with not receiving 1-2-1 feedback ,we aim to give you practice with your peers which are a more true 'real' audience. Sadly, on the one-day course we do not have the opportunity for individual trainer feedback , this is reserved for the two day course when each delegates does a 15 minutes presentation to the group with 1-2-1 critique from the trainer. Laura and I hope you took some useful information from the day. Kind regards Chris
Would be good to have more individual feedback from Laura during the workshop.
I like the model of this course that it was a lot of interaction and own experiences however not much theory about how to deal with complain which I was hoping to understand step by step. It might be helpful in the future to have some case and discuss what is the process. who will respond first ect It was not what I have expected but maybe it is more exiting way to approach that topic.
Response: Dear Monika, Thank you for taking the time to leave feedback on the course, I have consulted with Steph on the delivery and approach we took on the day. In the future we will look to incorporate some of the key points you raised ,particularly around real-life case studies. Kind regards Chris & Steph
Different and Informative. Also I appreciate the small interaction with other brands and departments.
Very informative, useful and interesting to hear other people's feedback.
Enjoyed the course - very informative and useful going forward in the workplace. Nice to hear other peoples perspectives
Very professional trainer good such a good information.