Showing 121–130 of 3,644 reviews (5 star)
As always really appreciate the clarity with the topic thanks Steph
I’m working in a complaint prone environment (emergency department) of NHS. Therefore, managing complaints and appropriate responding is of pivotal importance to my work. Thank you Steph for the interesting discussion
On a topic where people might feel shy to contribute their opinions, it is important to prioritize their feedback or comments when they raise their hands.
Training was super fun and interactive that helps to remember the learnings. The sweets and small toys are helpful to keep us focused.
Loved it! Learnt a lot and committed to take the actions.
The course was very enjoyable and informative, definitely given a new perspective on how to manage and deal with colleagues.
Samantha was excellent — engaging, knowledgeable and able to bring the material to life with relevant, practical examples. The pace was well judged and the discussions felt genuinely useful rather than theoretical. I came away with things I can apply immediately. Highly recommended.