Maguire Training Reviews

Thanks to Claire for facilitating an inclusive training.

Understanding the difference between sympathy and empathy + the response with TED and allowing the silence to permit the story to unfold to create a comfortable environment

Very nice to attend this course

Brilliant. Claire, the trainer, was is very enthusiastic and knowledgeable. An excellent trainer

Brilliant, interactive and engaging. Thank you Claire for this informative session.

A very engaging trainer and a pleasure to attend and learn the content.

Very useful course as a refresher for some things and learning new things. Thank you

Very good content, I initially thought the time between short coffee breaks would drag somewhat but due to the interactive and engaging nature of the content the day went quite fast

Great delivery of a sometimes dry subject matter . Claire made the time and SM enjoyable to learn about.

I appreciate the effort put into the training, but I felt it could be improved. In my opinion, the content seemed a bit too generic and lacked practical examples, which would have made it more engaging and useful. It gave me the impression of being more like a social media-style presentation rather than a structured training. I want to highlight that I previously attended a customer training from the same instructor, and it was excellent. That’s why I believe this particular session might not have been as well-prepared as the previous one. Adding more real-life examples and detailed explanations could make a big difference.