Very good refresher training. Katie & Georgie, were very engaging, and open to discussions regarding PBS, Arousals, restraints and our young person, making the training very person centred.

Response : Hi Elizabeth. Thank you for your feedback. We are pleased the refresher training was engaging and relevant, and that Katie and Georgie’s approach supported meaningful discussions tailored to the individuals.

Helpful review? Yes No

[ Inappropriate review ]

Monica L, 04 Sep 2025

Helpful informative course good explanations and inclusive to all staff

Response : Hi Monica. We appreciate your feedback. It’s great to hear the training was helpful, clear, and inclusive for everyone.

Helpful review? Yes No

[ Inappropriate review ]

Suzi D, 04 Sep 2025

Really enjoyed the theory. Recapped the importance of effective communication in de-escalation

Helpful review? Yes No

[ Inappropriate review ]

Ellie B, 04 Sep 2025

Good to learn new breakaway skills that I’d not learnt before. Feel more confident in how to stay safe if needed, though hopefully I won’t have to use them!

Helpful review? Yes No

[ Inappropriate review ]

Chelsea G, 04 Sep 2025

This course was very helpful and engaging. There was a lot of useful information and the trainer allowed us to ask questions and made sure we understood the different topics. I would recommend this course to other people. Thank you :)

Response : Hi Chelsea. Thank you for your feedback. We are pleased to hear you found the course helpful and engaging, and that the trainer encouraged questions and ensured understanding of the topics. It’s great to know you would recommend this course to others. Thanks again Chelsea.

Helpful review? Yes No

[ Inappropriate review ]