Penny, the trainer, delivered the course really well, giving practical examples, checking our prior knowledge and ensuring that all of the information was very relevant to the people we support.

Response : Hello Rachael, thank you so much for your thoughtful feedback on the course. We’re delighted to hear that Penny delivered the training so effectively and that the practical examples, knowledge checks, and relevant content made a positive impact.

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Michael K, 09 Apr 2025

Trainer was extremely confident in delivery and pitch it according to our settings and needs. Some course materials needed updating with more current data and research.

Response : Hello Michael, thank you for your feedback and the updating of the statistics is something that we are currently looking into when we update the slideshow.

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Gareth J, 09 Apr 2025

Very useful, well delivered

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Bethany R, 09 Apr 2025

Really enjoyed the course. Great practice with the techniques involved. Made me feel comfortable using the techniques that were shown and I feel I can use them confidently within the work setting if I am ever needed to.

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[ Inappropriate review ]