ACI Learning reviews

4.7 (29,519 reviews)
AI summary of reviews

Consistently knowledgeable, approachable trainers are the provider’s standout strength, with attendees valuing clear explanations, real-world examples, patience and support that build confidence. They find the teaching engaging and practical, supported by labs, videos, quizzes and flexible online resources, and say the learning strengthens certification readiness, troubleshooting skills and job searches. Career guidance, including CV, LinkedIn and interview advice, also proves useful. Some feel the accelerated timetable and lab/platform design leave too little time for hands-on practice.

Knowledgeable trainersPractical learningCareer guidance

Generated from recent reviews; may not reflect every review

Showing 9,261–9,270 of 29,543 reviews

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I think there should be less recap and more lab walk thoughts for more hands-on time. it feels like 1/2 of the course is just core 1 again

Anthony R · 13 Nov 2020
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“

A lab environment would be ideal when trying to learn this content. You can only receive assistance to a certain extent when learning virtually. Not that I had any issues when seeking advice/help, but in-person training just seems more reliable when you have tangibles to work with.

Paul T · 13 Nov 2020
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Labs need to be incorporated in the lesson and demonstrated by the instructor. Then homework labs reenforcing the subject.

mark h · 13 Nov 2020
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Good program. Not exactly what I was expecting. It's a lot of information and will take weeks/month(s) of studying to get all the information down in order to take the certification exams.

corey b · 13 Nov 2020
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Returning back to college and attending online learning, I’ve found 9 hours daily on the computer to be a little excessive. I have an understand why so many hours are needed. I would suggest that maybe adding additional days would allow for students to not be overwhelmed by the material.

Kaleena L · 13 Nov 2020
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I did learn the ITIL V Foundation and topics covered at a high level.

Pasang S · 13 Nov 2020
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this course is torture to the uninitiated. Those with some experience still have some difficulty. an extra 2 or three days seems appropriate for learning

PAUL M · 13 Nov 2020
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Overall, I believe the course and materials were likely adequate for the intended purpose. The only materials I had issues with were the Labs. While there was a substantial amount of information provided, I believe that two weeks was an adequate amount of time to learn the material provided.

Jeff B · 13 Nov 2020
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With material like this there needs to be some form of hands on learning which is not possible in an online environment. The amount of new information is overwhelming, and all of the material is presented in PowerPoint form.

Ismael Q · 13 Nov 2020
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I really enjoyed the course and the interaction in a virtual environment.

Lillian N · 12 Nov 2020
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