ACI Learning Reviews

Course is way way way too fast for such detailed info. The labs were terrible and outdated because we were told to click buttons that weren't on the lab, plus error messages etc. They were a mess. Instructor was fantastic though.

A whole lot of Information at once had to take time off work for self-study

Overall, I feel like the course isn't necessary. At this beginning stage, it doesn't seem relevant to an IT career when it is stated several times throughout the 40 hours that ITIL is a business practice. Almost all of the content is fairly common sense, the level of difficulty is introduced by the specific terminologies and definitions. I can see and understand the different practices and terms in my current career, but I don't feel like I learned much of anything other than that a certain practice I have been doing actually has a word to go with it.

Labs were difficult to use. It's a lot of new information, so it may be best to find more video and other visual aids to engage students.

i feel as though the teacher did not discuss a lot of the questions that were on the final.

the labs were okay, but what's needed more in this course is the ability to work with and to become more familiar with the subject or items at hand through a hands on experience which in this course i did not get a lot of if any at all.

Overall, the learning material and ITProVideo were beneficial, but the instructor could have let the students be more interactive in the question base portion of the material.

Add more class days per class to learn it better than we did. I passed, but I think the course failed in really giving us time to dig into it all.

The only thing going for ACI is the hiring of instructors.

instructor was helpful and patient