ACI Learning Reviews

Even though Mr. Smith talked somewhat fast at times, he always ensured that the material was understandable. The instructor was extremely knowledgeable about all aspects of the material presented. Because information the instructor felt was important was not included in the slides, Mr. Smith added the information to the slides and provided the class with a copy of the updated slides. Overall, I am leaving this class with a better understanding of what is required of a network technician.

Overall I think my instructor was good and repetitive with helping with the work. Just not sure if I really comprehend all the info.

Most of these courses seem to be a rehash of what is on the page. Considering the amount of material that needs to be covered, I understand why.

It was a very great training with deep details and information. Although, It would be nice if we have more real cases that we could apply in practice the knowledge acquired and see the results. Just because Cobit bring us a bunch of parameters and metrics, so it would be helpful to have some simulations.

It was a great course to understand the COBIT framework and key components. Mark is a very knowledgeable and effective instructor.

Good course to learn COBIT in depth.

The ITIL 4 Foundation discussions and homework delivered/assigned by the presenter was relevant to the text used in this course. The instructor was successful in helping all the students relate the ITIL 4 Foundation Material to real life practices and processes that we have or would encounter in the workplace. Mr. Woods was engaging and made us comfortable with the material and our quest to further our careers or break into the IT field.

Thank you for all thes resources to study for the exam

The Practice Labs were long and helped at little but were rather a set of steps to follow seem like just following steps without really understanding the why.

Marcia was wonderful