Helen S, 28 Oct 2019
New York, NY
I would have liked more exercise/discussion from exercise as I found going through each of the bullet points for the slides mundane, and loses engagement in the class. Biggest takeaway from the class would be the different questions that are to be asked and if it is applicable - will be appliedResponse : Thank you very much for your feedback. The information that you have provided will help us continue to improve and develop this course.
Tariq K, 27 Sep 2019
London
This feedback is for both courses. Change of instructor and rooms over the days was not a good practice. There was a significant difference between the printed materials and slides shown.Response : Dear Tariq, thank you for taking the time to provide this feedback. I believe you had the same instructor, James Paterson, as advertised, throughout the week. I agree that the change of room was not ideal. The course was more popular than anticipated and we took the decision that it was better to have the larger room some of the time than not at all - it was unfortunately not available all week. Going forward, we will no longer book the smaller room in this venue. I will review your comment re the on-screen and print materials with the trainer. Please let me know if you would like to receive a soft copy of the material.
Allie D, 20 Sep 2019
Denver, CO
I really enjoyed the instructor he was very knowledgeable and engaging. For me personally I felt the class was a little too introductory for me. I felt like a lot of the items were a little common sense and maybe did not need as much detail as we had. The venue was super nice and centrally located and I was able to take home a little bit of new knowledge to spread to my fellow coworkers back home.Response : Thank you very much for the feedback on this course. We are happy to hear that you did get some great takeaways and will be able to implement at work. Thank you for letting us know your thoughts on the level of the course as well, this will help make improvements where necessary. Make sure you let your rep know your thoughts on the level of course to, so they can help put you in a more challenging course next time.
Krista R, 16 Sep 2019
Atlanta, GA
Ask about dietary restrictions during registration. It was new to me that lunch was included, but I don't remember seeing anywhere that I could specify my nut allergy. The first day the entree has nuts included. I wish we spent more time discussing common analytics and more complicated analytics that can help in my industry. Everything seemed generic and was not always convertible to insurance. I would have like more time using standard tools (excel or tableau) to learn how to manipulate and analyze data.Response : Thank you for the feedback that you have provided. For any future registrations, please do not hesitate to reach out to our customer service department or your sales rep and mention your dietary restriction. We are more than happy to help. We very much appreciate your specific feedback on the course, as this will allow us to improve it for future courses.
Steve H, 16 Sep 2019
Chicago, IL
Kudos to the speaker and MISTI for helping to make sure everything went smoothly when Mark didn't make it past customs! The distance learning option worked OK the first day, and I know there was a lot of effort spent getting him there for the rest of the time. Venue was great! Food was good. Thanks for upgrading. Course was OK - Some materials weren't updated. The learning focused on the basics (prerequisites listed on MISTI's website didn't really apply). I was hoping to dive deeper into how to implement the framework (materials were a list of basic requirements that could have been pulled off of the NIST website). We finally started getting into the "meat" of it by the last day, but spent too much time on the basics and ran out of time. Instructor was great about promising to share templates/etc. with us, which will add value when received.Response : Thank you very much for your very helpful feedback. Thank you also for recognizing and letting us know that the virtual option went well. Your feedback on the materials and timing for the "meat" of the course is extremely beneficial and will help us with developing this in the future.
Amanda K, 16 Aug 2019
Chicago, IL
Overall, the course provided some good information and checklists to use for future auditing assignments. However, the material did not delve into more recent technologies (i.e., data lake/Hadoop infrastructure concerns) which would have been very beneficial. Additionally, the delivery of the material could be improved, since it was largely "death by PowerPoint." The instructor did add some applicable stories or analogies to make the material easier to understand, but it was hard to stick with the material towards the end of each day due to the delivery.Response : Thank you very much for your valuable feedback. Your comments will allow us to make improvements to the course. We are glad to hear you did get some valuable information from the instructor. Hopefully you will be able to take what you have learned and apply it in your day to day.
Wejdan A, 08 Jul 2019
London
there was one instructor for each day that useless and we did not get benfit of the courseResponse : Dear Wejdan I am sorry that this course did not meet your expectations. It is usually one of our most popular and successful courses. I will review the content with the trainers and will contact you separately by e-mail. Best regards
Matthew P, 19 Apr 2025