Showing 551–560 of 1,372 reviews (3 star)
Overall time is the factor. When the recruiter reached out to me she didn't mention that even though it is a short course that you could resist for a while after your first class & that you would have access to the resources as well as the campus. Which knowing in advance would have helped me feel more at ease with the overwhelming information we started receiving on our first day. So far I love this school for what it's doing in listening and changing for our needs. I feel grateful I took the step and though I will have to resist network 1&2 I like that it will keep the semi-fast pace vibe (but with the extension we asked for). I'm hoping I'll just have to resist those two so I can take my exams by the beginning of November.
The course is good and the instructor is very knowledgeable; however, the timing of the course is not suitable for attendees who are not from east coast. The class starts at 8:30 a.m. EST but it is 5:30 a.m. PST. That might attract less attendees who do not live in east coast. Also, a long 8 hours online class is challenging for almost 3 days in the row. it might be easier and better if the class can break down to shorter duration and extra day or so.
It's very fast I think adding a few extra days for the Tech Topics after ITIL 4.
Response: Thank you very much for your feedback on the course, its content and delivery. We also appreciate your suggestion on the duration, which will help us further improve this course.
I'm not sure about other students, but I go cross eyed just staring at someone run through a powerpoint. There needs to be more hands on stuff, walking us through how to do it. maybe a lab or something. I feel like I hardly learned anything.
Response: Thank you so much for your review and feedback on the class experience. We thank you very much for your comments on ways to improve the course. This will help us to improve the learning experience.
Really, I like to learn via doing or participating. More class activities and you have my attention. I try to focus, but it's hard so I just self-study and read the subject as we're going through the class. I get more information from certmaster and labs than class.
Response: Thank you for the feedback on the course and the comments regarding the time for exercises and other class activities. This will help us continue to improve the course.
Being a virtual class, and not having the tools in person to look at and really understand, made grasping the concept difficult. Not having any IT background, just felt like a week wasn't enough
Response: Thank you so much for your feedback. We appreciate the information provided about the tools, the amount of material and the duration of the class. This will help us improve in the future.
The labs stated lab times example 10 minutes but we all knew that the lab time were for at least a student not realistic to read, perform, understand in the time window, so the example 10 minute resulted in at least 20-30 minutes of actual cost. Boson Software did have minor issues where labs were not recorded/check boxed when complete.
I think too much time was allocated towards material and not enough through testing and learning. Once again, I learn better through testing and discovering why something was wrong as opposed to the current model. I appreciate all the time, candor and professionalism of your staff and this course.
Response: Thank you for the feedback on the course and the comments regarding the time for exercises. I hope you were able to leverage the exercises, study aides, labs and other tools available after class as well. Your feedback will help us as we continue to improve the course.
Based on how the instructor lead the class, it is difficult to say I am ready for anything.