ACI Learning Reviews

No fault to mark it’s his first class and was just thrown into it but as far as ITIL he knew his stuff!

A great deal of information , but manageable with the instructor.

It seems easier than Net+ and Sec+, but this course didn't have extra study resources/materials like flash cards, games, etc.

I loved John and his style of teaching, he is great. I just think it should be a little bit longer so I can retain more information. it's not the school it's me it takes me a little longer to retain a lot of information quickly. but I am trying my best I love the class and the program.

John was clear in his teachings and gave real live events. He engaged the class and made learning fun. The course was well structured and overall easy.

I am new to IT and and all of the ITIL 4 practices. The material was presented in a way that is understandable and engaging, however, I did not appreciate the change of instructors in the middle of the course. Mark mentioned that this was his first time teaching ITIL with ACI on the ZOOM platform and it was evident. Mark could be more aware of the Chat feature as many comments were left unacknowledged as well as the "Reactions" on the screen.

Great content …needed more time to read lessons. Awesome Instructor!!!

Excellent Instructor, extremely patient and understanding.

Also feel like we could use more time. I will say this side of the course is very well paced. A day taken away from here and put into the first half of comptia would def help alo

Jay is knowledgeable and does a great job presenting the material in an easy to understand way. He uses real world experience and examples to bring relevance to the material.