SFA 07 - SFA:USI Essential Services Reviews

Great course and great tutor.

Really good course, building on knowledge. Tutor was excellent.

feel like ive learnt a lot about having these conversations and not to shy away from direct questions will really help going forward

The training sessions was a really good way to understand how to manage conversations around this subject, providing tools and reassurance. MD was really engaging and interactive.

I always have an urge to "fix" things. It was incredibly useful to know that in these complicated scenarios, it's not about fixing but about listening and helping the person in crisis to cope.

I found this has helped to boost my confidence with dealing with suicidal customers.

Thank you so much MD, I really enjoyed today’s session! You’ve really gone above and beyond to make it very fun and engaging for us and it shows!

I think the course was well presented the materials provided were useful and everyone participated.

Well done this was great course to be on lots of insight into things I would normal pause abs struggle with. Will definitely be more equips for this in every way now

Course was really great and would be good to share group wide