SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 51–60 of 278 reviews

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Great training but a very long day to go through everything i feel like this needs to be broken up into sessions as it’s very heavy

Chloe H · 26 Feb 2026
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Amazing. Thank you for sharing this with us!!

Leah R · 19 Feb 2026
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Only put 4 stars for confidence as would need to embed what I have learnt with practise

Ryan H · 19 Feb 2026
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Great session, sometimes just a refresh in these difficult topics is enough to rebuild your confidence to deal with them.

Jamie K · 19 Feb 2026
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The training sessions was a really good way to understand how to manage conversations around this subject, providing tools and reassurance. MD was really engaging and interactive.

Maisie H · 16 Feb 2026
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Great course and great tutor.

Jessica K · 16 Feb 2026
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Really good course, building on knowledge. Tutor was excellent.

Zach B · 16 Feb 2026
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feel like ive learnt a lot about having these conversations and not to shy away from direct questions will really help going forward

Vicki L · 16 Feb 2026
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It was great and I met new colleagues from different departments within the organisation.

Winston T · 16 Feb 2026
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A good course which I enjoyed. Thank you.

Sean O · 16 Feb 2026
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