SFA 07 - SFA:USI Essential Services Reviews

Madhuri has been an amazing tutor and she made the whole group feel empowered to respond and participate. The session was very eye opening and have helped me to think about suicide in a completely different way.

Really enjoyed the content - i thought i knew a lot before the training - however this course made me realise how much i didnt know and will save and use the material for future suicidal calls

I found the course really beneficial. M.D was great she was very engaging . I liked that the course was a lot of discussion and not PowerPoint heavy . It was great we got to do role plays and practice as this is a new area for me so have not dealt with these types of calls before . M.D checked on our wellbeing throughout which was great . It’s really got me thinking now about the language used when talking about suicide and I feel more resourceful when dealing with these types of calls .

The entire session was amazing! I appreciated how you interacted with us, consistently trying to create a positive atmosphere by checking in and ensuring we were okay. I understand that suicide training can be daunting and overwhelming, but you made it feel comfortable and thorough.

I feel like this course has provided some great insight into suicide prevention and the importance of taking action and offering support for those having suicidal thoughts. One of my key takeaways from this is how to approach the conversation with someone who may be feeling suicidal. I feel I am more comfortable with being able to ask direct questions whilst still being empathetic to ensure I am able to support appropriately.

it really makes you think differently about suicide disclosure and the 3 steps are what i will be taking away from this

Really enjoyed the opportunity to recap learning and put it into practice with the small group exercises. Thank you!

The course was extremely useful and thought-provoking. The tutor was very good at explaining the content and ensuring that there was a clear focus throughout whilst consistently checking that everyone was okay as the topic was heavy and something that can easily upset.

Shian has an excellent way of delivering the content in a compassionate yet informative way. She was always open to answering additional questions and gave some great extra context where needed. The course was great and gave some much needed structure to having these difficult conversations.

I feel this was a very informative course and will aid me in supporting the customers I work with. it has also given me other things to think about such as safety plans and mindfulness of the language I use