SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 21–30 of 278 reviews

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The training was far too long, given the topic discussed.

Liam H · 21 Apr 2026
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I really enjoyed the course as it has given me some great ideas on how I can bring some of the material into my training course.

Julie M · 19 Mar 2026
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The last section we had to go through was about redundancies and as we had recently gone through this, I felt this could have been changed to something else, as it felt a bit insensitive.

Charlene F · 19 Mar 2026
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Excellent session, poignant and reflective

Alison B · 18 Mar 2026
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Very imformative, really good trainer, will reccomemend to other collegaues

Karen W · 18 Mar 2026
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Good

Martin H · 18 Mar 2026
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Lovely lady MD.

Suzanne T · 18 Mar 2026
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This was fantastic and will have an impact on my personal life as well as in my job roll

Chloe A · 18 Mar 2026
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Very pleased with the course and I learnt a lot around suicide that will help with my role.

Syed D · 18 Mar 2026
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I have taken a lot from it

Tracey C · 18 Mar 2026
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