SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 121–130 of 220 reviews (5 star)

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An incredibly thought provoking session, both professionally and personally.

Angela M · 22 Oct 2024
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Jamie gave calm and clear explanations as we went through the training. He asked questions to establish that we were understanding and following what was being discussed and consolidate what we’d learned.

Keith M · 22 Oct 2024
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Very good course. I would happily recommend to any front line workers.

Dan H · 23 Jul 2024
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Laura was fantastic in delivering the suicide training, she lead with compassion and validated everyone's feelings no matter how different / conflicting. The contents of the training was understandably upsetting in parts but the main structure was very educational. I feel better equipped at noticing signs and being able to hold a space for a safe conversation.

Michelle R · 23 Jul 2024
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great and informative course

Anas H · 23 Jul 2024
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I really enjoyed the course Technology worked fine Course was extremely interesting Very Good!

Susan K · 23 Jul 2024
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found this very useful but emotional at times.

david h · 23 Jul 2024
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A very emotive and difficult course to deliver and it was delivered in a very professional manner The tutor took care to ensure no one was affected by the context of the course and subsequent discussions

Christopher S · 23 Jul 2024
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Very beneficial. Would recommend to others

Emma C · 23 Jul 2024
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It was a good course and i thoroughly enjoyed it

Francis A · 16 Jul 2024
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