SFA 07 - SFA:USI Essential Services reviews

4.8 (273 reviews)
AI summary of reviews

Attendees particularly value the course’s practical structure for approaching conversations about suicide: it builds confidence to use direct, compassionate questions, listen effectively and follow an action plan, with useful prompts and signposting resources. Trainers are knowledgeable, calm and engaging, creating a safe, interactive environment with discussion, role play and regular wellbeing check-ins. Attendees say the learning transfers to work and personal life, although some find the virtual delivery and full-day format demanding.

Structured guidanceCompassionate trainersPractical activities

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Showing 111–120 of 220 reviews (5 star)

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Feel the training was so beneficial and tailored for our sector. We have had training with the Samaritans in the past which didnt land well and was too generic. I have left this training feeling like i am better equipped to support someone who is having sucidial thoughts. I like that the course is practical as opposed to a complete fyi/info sharing & statistics session which i have come across in the past from other providers.

Terry C · 26 Feb 2025
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Incredibly helpful!

Becky T · 20 Feb 2025
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Laura was very understanding and accepting of all points of view

example e · 20 Feb 2025
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Laura was very knowledgeable, caring and supportive. She made me feel.at ease with the course as it wasn't something I was looking forward too.

Katie C · 20 Feb 2025
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Overall brilliant course. Very interactive.

Suhail P · 20 Feb 2025
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Really enjoyed learning new a new approach and the tutor being understanding and fully explaining all aspects

Emma H · 20 Feb 2025
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The facts were interesting and really brought home about how undetected it is. It reaffirmed for me that I am doing it right, and to maybe change the approach a bit.

Cherelle T · 20 Feb 2025
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I have learnt so much that will help me in my role and in my personal life.

Lorna D · 20 Feb 2025
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A very informative and thought provoking course. Delivered extremely well by the tutor. Excellent tools to assist with difficult conversations and good theory behind the processes

Ann-Marie B · 20 Feb 2025
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I found the course incredibly informative and, for me, the knowledge I have gained will be beneficial in my future customer and personal interactions.

James G · 20 Feb 2025
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