ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 81–90 of 2,996 reviews

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10/10

Kyle H · 28 Sep 2024
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Depending on how the rest of the courses go, I might not be recommending this academy to friends or colleagues.

Dimas D · 28 Sep 2024
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The technical support provided was responsive and helpful whenever I encountered issues. This support made me feel more confident using the platform. Overall, my experience with the platform was positive.

Bharat P · 27 Sep 2024
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Good course

Alex S · 27 Sep 2024
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I thought choosing to take classes in person would allow for more hands on training but this was not the case.

Martha S · 21 Sep 2024
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Overall I think this course was really effective in covering the material and I appreciate that it was able to do so with so much information in such a short amount of time. James' ability to allow us to find ways that the content connected with us in our own ways and facilitating participation was awesome!

Jonas C · 14 Sep 2024
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ACI needs to trust their instructors more. I got two 85s on my last two test then to find out i have to take another test through a mentor. Then to get a 70 and have to take another test on the same thing agian. Very frustrating and silly.

Jesse B · 14 Sep 2024
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Teacher was great in helping us understand information in a short time frame.

Natalie J · 14 Sep 2024
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Had fun! looking forward to more!

Wesley D · 13 Sep 2024
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Overall, I am very happy so far with this program and the Ready to Work SA because it is giving me an opportunity to expand my skills.

Cynthia R · 13 Sep 2024
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