ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 861–870 of 2,996 reviews

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My experience with this course was overall a great experience. My one complaint, as mentioned earlier, was the wording in quite a few of the questions within the End-Course Assessment. While the questions should present themselves in a way to think back on learned concepts and practices, the student should also be able to comprehend what is being asked, and be able to focus on what the answer could be. Somewhat simpler wording would suffice.

Leon M · 23 Apr 2022
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I myself do not learn from e-books. I prefer online learning. However, I learn the best from printed materials that I can take notes in/on, highlight, underline etc. I think providing, and would strongly recommend printing students with course resources. This would be highly beneficial, and in my personal opinion, strongly needed. I thank you all for the materials I was provided.

Sametria G · 16 Apr 2022
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Overall good

Tevi M · 16 Apr 2022
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The ITPro tv courses were amazingly helpful.

Michael A · 16 Apr 2022
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I enjoyed the course overall and the people I've met.

Frank M · 16 Apr 2022
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Great course which I have already started recommending to friends that have been thinking of going into IT/Cybersecurity.

Phillip S · 15 Apr 2022
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Thank you for taking the time to be so thorough and considerate of the times by adding humor.

Towanda L · 15 Apr 2022
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Loved our instructor John Woods! He set a pretty high standard and I for one am grateful for his patience and plethora of knowledge :-)

Dawn R · 15 Apr 2022
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Very knowledgeable instructor and the course material and topics were good to learn about

Jon E · 15 Apr 2022
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Thanks, for the opportunity...

Robert R · 15 Apr 2022
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