ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

Knowledgeable trainersPractical examplesUseful resources

Generated from recent reviews; may not reflect every review

Showing 611–620 of 2,996 reviews

Sort by

Take the challenge questions need to be properly organized. The order of content in the study guide is not practical to learn certain processes in a linear fashion. This course should be an advanced study course offend to more seasoned students who would be better suited in a management role. The allotment of only 2 weeks, and teaching it at the very beginning does the importance and value of this content a disservice.

Joseph U · 28 Oct 2022
1 person found this review helpful. Did you?YesNo
Report review

The ITIL 4 course is very dry; there's a lot of information to cover in two weeks. Dave, our instructor does a fantastic job of being a subject matter expert and breaking it all down to make it easy to understand. The amount of effort that Dave is putting in to make videos and supplementary material is astonishing. Overall, very honored and happy to have Dave as my instructor for this course.

Deyber A · 28 Oct 2022
1 person found this review helpful. Did you?YesNo
Report review

Please take into consideration that Mr. Dave Gast has a great wealth of knowledge that would benefit the future of IT and AXELOS. Listen to the person (DAVE) who has boots on the ground and the experience as well as knowledge to go with it.

Alishia T · 28 Oct 2022
Helpful review?YesNo
Report review

for ITIL4 Foundations 2 weeks in no where enough time for an older brain such as mine

Danny O · 28 Oct 2022
1 person found this review helpful. Did you?YesNo
Report review

It was okay. The instructor (Dave) made it much more fruitful and interesting considering how bland the topic was.

Raymond H · 28 Oct 2022
1 person found this review helpful. Did you?YesNo
Report review

great class. it was a little difficult to follow with the red pen markings on every slide. I wish he made text boxes or something a little more organized and easier to follow.

Rudy T · 21 Oct 2022
Helpful review?YesNo
Report review

I feel prepared for the cert.

Jennifer H · 15 Oct 2022
Helpful review?YesNo
Report review

This group was fun and can't wait for our next on Monday....

Isaac B · 15 Oct 2022
1 person found this review helpful. Did you?YesNo
Report review

N/A

Charles P · 15 Oct 2022
Helpful review?YesNo
Report review

First step....on to round two.

Darrin F · 15 Oct 2022
Helpful review?YesNo
Report review