ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 551–560 of 2,996 reviews

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Sunday is an asset to this program. I am impressed with how he made the material understandable and likeable. I was unsure on how dry IT material might be but he surpassed my expectations.

Juan B · 03 Dec 2022
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It was a great experience.

Teresa J · 03 Dec 2022
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Great class overall and with the knowledge gained in these last two weeks, I feel confident that I will pass the ITIL exam!

Jonathan C · 03 Dec 2022
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Dave is a detrimental part of learning here at ACI. The man deserves a raise, some bonuses and the ability to oversee all courses. I don't know how well he'd teach other courses but, if it's anything like this course. No one will be left behind, no questions unanswered and all knowledge and real-world skills wouldn't only benefit every student that enrolls here. He should definitely be the head honcho here. Keep him around. He's a good turd, I wouldn't flush him.

Mitchell R · 03 Dec 2022
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Nothing to add. Very thorough.

Robert H · 03 Dec 2022
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good class to take generally. For managers with 5+ years exp. not for every day tech support peons.

Allyn C · 03 Dec 2022
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Great course, Great instructor!

Dylan R · 02 Dec 2022
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Very good instructor (Dave Gast) and made the course enjoyable as well as informative. I wish he could stay my instructor for the other courses I will take at ACI

Brittany W · 02 Dec 2022
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Very great start to ACI

Toby B · 02 Dec 2022
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super understanding. dave really killed it with his mix of terminology thats hes broken down.

jeremy h · 02 Dec 2022
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