ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 501–510 of 2,996 reviews

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Great course and I would recommend to others.

Andy G · 13 Jan 2023
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lots of info but the instructor did a great job of delivering the information and breaking down how it applies to the real world.

Anthony G · 13 Jan 2023
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highly recommend and especially with the teacher and his wide spectrum of knowledge

Rudy M · 13 Jan 2023
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Great class, just wish some things were worded differently.

Matthew S · 13 Jan 2023
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Course was good, I would like to progress through all courses iteratively. Meaning I would prefer to take the actual certification test prior to moving on to new content i.e. A+ course while finding time to take exam. Maybe if we had a week built into the program between courses to take exam prior to starting next course.

Robert T · 13 Jan 2023
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Loved the course and will really enjoy working with the knowledge I've gained.

Richard S · 05 Jan 2023
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Very informative and educational. I have a new and improved perspective of the systems and how they play out at levels of the food chain I have not experienced previously.

Michael M · 02 Jan 2023
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I went in to my Cert test feeling confident i had a firm grasp on all the provided material. i passed both sample papers fairly easily, but still failed my certification test with a 63%. i feel like i was given improper material to study, and in turn i failed the cert. Very skeptical of my next class now.

Samuel V · 30 Dec 2022
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Overall good. I'll tell more after I do my certification.

Adrian W · 21 Dec 2022
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I liked being able to converse with the many different people in the class and the instructor, covering material and studying.

Keith H · 17 Dec 2022
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