ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 491–500 of 2,439 reviews (5 star)

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Awesome computer setups and plenty of lab time.

Sagar A · 02 Dec 2022
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David is an awesome instructor, very knowledgeable, always took the time to go in depth about any and all questions we had

rogelio g · 02 Dec 2022
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Useful information. Materials provided could use some refining.

Joel P · 02 Dec 2022
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Good course for IT managment, feel like the course should be left for last knowing that you know actual IT

Saul L · 02 Dec 2022
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Overall, I feel this course has prepared me to effectively begin in the IT field with a solid foundation in ITIL.

Cindy B · 02 Dec 2022
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I really enjoyed the ITIL class. And now I have found the area of IT I want to work in.

Amy K · 02 Dec 2022
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i have difficulty of obtaining info so I must listen o course over and over , so having class recorded and available for later viewing is important

Harold B · 02 Dec 2022
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Sunday was engaging, knowledgeable and creative in his edutaining. When a student has a question or wasn't understand parts of the material, he would go into depth to help the understanding. His course reviews were also SIGNIFICANT in the success of the course. Key words and redundancy of the information, while wrapping everything together is what makes ITIL exciting and memorable.

Loran B · 02 Dec 2022
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Instructor was a great help and very knowledgeable

Leyton B · 28 Nov 2022
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I was very impressed with this course. Thank you! And many thanks to our instructor Jim!

Glenn C · 21 Nov 2022
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