ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 471–480 of 2,439 reviews (5 star)

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Mr. John way of teaching is very impressive. Very calm and to the point. He made sure everyone understood and no one misses anything even if it means going back and he did so. He has don`t amazing job and I have gained great knowledge and made me understand everything very easily. Appreciate his efforts and Aci for allowing me to take this opportunity.

Hina K · 09 Dec 2022
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Great Instructor!!

Nathan H · 09 Dec 2022
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I recommend this course to students looking to learn about ITIL.

Hannah I · 03 Dec 2022
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Dave is a detrimental part of learning here at ACI. The man deserves a raise, some bonuses and the ability to oversee all courses. I don't know how well he'd teach other courses but, if it's anything like this course. No one will be left behind, no questions unanswered and all knowledge and real-world skills wouldn't only benefit every student that enrolls here. He should definitely be the head honcho here. Keep him around. He's a good turd, I wouldn't flush him.

Mitchell R · 03 Dec 2022
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Great class overall and with the knowledge gained in these last two weeks, I feel confident that I will pass the ITIL exam!

Jonathan C · 03 Dec 2022
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great course

Josh B · 03 Dec 2022
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Excellent course for foundation of ITIL.

Yolanda A · 03 Dec 2022
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Sunday is an asset to this program. I am impressed with how he made the material understandable and likeable. I was unsure on how dry IT material might be but he surpassed my expectations.

Juan B · 03 Dec 2022
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It was a great experience.

Teresa J · 03 Dec 2022
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Enjoyed the class

Tangela W · 03 Dec 2022
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