ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 471–480 of 2,996 reviews

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I really enjoyed the course. I learned alot about the thought process behind service management.

Joseph N · 21 Jan 2023
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Very informative and interesting course with a great instructor.

Justin P · 21 Jan 2023
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I am transitioning from forensic science to information technology. I am a kinetic learner. So, I was nervous about starting over and learning something new in a 100% virtual environment. The ITIL foundation course helped me alleviate my anxiety. I feel confident continuing my studies in the CUSS program and moving into a new career.

Lisa M · 20 Jan 2023
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Great course, just needs more practices to further prepare me for the tests.

Telleat L · 20 Jan 2023
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ITIL is a foundation for starting my IT journey and I will continue to learn more on the subject! Thanks ACIL community!

Alvin D · 20 Jan 2023
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Really enjoyed the ITIL 4 Foundation course, I really learned a lot. The instructor (Mr. Eric Goodoien) made learning this course very interesting, achievable, and fun. We were challenged in many ways which led to the entire class passing both exams and the overall course. I'm glad to be part of ACI Learning.

JoAnn T · 20 Jan 2023
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Richard M · 20 Jan 2023
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Enjoyed the course and would recommend it to others.

Wilkeem D · 14 Jan 2023
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As a beginner to IT, this course and the instructor were outstanding!!

Holland C · 14 Jan 2023
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Great class. I wish I would have taken it a long time ago.

Takorie T · 14 Jan 2023
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