ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

Knowledgeable trainersPractical examplesUseful resources

Generated from recent reviews; may not reflect every review

Showing 401–410 of 2,439 reviews (5 star)

Sort by

I'm excited to see what else ACI has in store for me.

Robert S · 28 Jan 2023
Helpful review?YesNo
Report review

I had fun in this class overall. I learned alot of new material for the IT world that will hopefully carry on to the next class, and most importantly, to my future job.

Matthew S · 28 Jan 2023
Helpful review?YesNo
Report review

Enjoyed this course, Dave was an awesome instructor, looking forward to the others.

Ronald K · 27 Jan 2023
Helpful review?YesNo
Report review

This is a very broad course to where anything can become a test question, which requires a ton of memorization. This course is not for the fainted heart that has a mindset of a lazy hound. You have to put forth the effort and study, study, study, because the Instructor can only do so much to help you succeed. Thanks again Mr. David Gast in being our Instructor!!! Keep up the great work!!!

Bradrick R · 27 Jan 2023
Helpful review?YesNo
Report review

Very informative and interesting course with a great instructor.

Justin P · 21 Jan 2023
Helpful review?YesNo
Report review

Great instructor!

casey p · 21 Jan 2023
Helpful review?YesNo
Report review

I really enjoyed the course. I learned alot about the thought process behind service management.

Joseph N · 21 Jan 2023
Helpful review?YesNo
Report review

Really enjoyed the ITIL 4 Foundation course, I really learned a lot. The instructor (Mr. Eric Goodoien) made learning this course very interesting, achievable, and fun. We were challenged in many ways which led to the entire class passing both exams and the overall course. I'm glad to be part of ACI Learning.

JoAnn T · 20 Jan 2023
Helpful review?YesNo
Report review

N/A.

Richard M · 20 Jan 2023
Helpful review?YesNo
Report review

I am transitioning from forensic science to information technology. I am a kinetic learner. So, I was nervous about starting over and learning something new in a 100% virtual environment. The ITIL foundation course helped me alleviate my anxiety. I feel confident continuing my studies in the CUSS program and moving into a new career.

Lisa M · 20 Jan 2023
Helpful review?YesNo
Report review