ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Showing 391–400 of 2,996 reviews

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Thank you for all you do to help new people get in to a rapidly growing career. My experience has been exceptional and glad to have Dave as my first instructor during my course.

Tim H · 10 Mar 2023
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Great course for anyone looking to get started in IT.

Gabriel C · 10 Mar 2023
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This course is unbelievably powerful in pulling the mind in several directions at once.

Daniel M · 10 Mar 2023
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Great overall. 10/10 would reccomend

Lanceton A · 03 Mar 2023
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John is a very knowledgeable in this, ITIL course, But I was trying to attempt to learn a new "language" on how this is needed for me to proceed on through this course.

Peter C · 25 Feb 2023
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I believe I will enjoy the rest of my time at ACI if I get the same types of personality in these teachers since she was very knowledgeable about the program and gave good advice on how to succeed and what to expect out of everything. I'm not a great pressure tester so the 2 attempt policy helped me out greatly so I do appreciate the small leeway that the program has which helps people with test anxiety. I only needed the second for the final exam but still every resource was helpful and informative.

Jacob N · 25 Feb 2023
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I am grateful for this opportunity-- To: ACI Learning and everyone involved.

James H · 25 Feb 2023
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For never taking any type of IT education, I felt that I learned a lot and enjoyed it at the same time.

James C · 25 Feb 2023
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Great instructor!!!

Alex Q · 25 Feb 2023
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Overall this course had great knowledge.

Shawn T · 25 Feb 2023
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