ITIL 4® Foundation (PITG) reviews

4.8 (2,994 reviews)
AI summary of reviews

Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.

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Generated from recent reviews; may not reflect every review

Showing 331–340 of 2,439 reviews (5 star)

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Dave was awesome!

Lorena S · 10 Mar 2023
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Good course .

Priscilla C · 10 Mar 2023
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Great course for anyone looking to get started in IT.

Gabriel C · 10 Mar 2023
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Brad is cool, course went by nicely and I feel like I'm going to pass.

Kevin W · 10 Mar 2023
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only thing i would change is that the school had an app or the class info was available by phone a laptop is need to take advantage of the offerings

Jason B · 10 Mar 2023
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Great overall. 10/10 would reccomend

Lanceton A · 03 Mar 2023
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lots of great info! ready for t he next course!

Antonio W · 25 Feb 2023
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John is a very knowledgeable in this, ITIL course, But I was trying to attempt to learn a new "language" on how this is needed for me to proceed on through this course.

Peter C · 25 Feb 2023
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I believe I will enjoy the rest of my time at ACI if I get the same types of personality in these teachers since she was very knowledgeable about the program and gave good advice on how to succeed and what to expect out of everything. I'm not a great pressure tester so the 2 attempt policy helped me out greatly so I do appreciate the small leeway that the program has which helps people with test anxiety. I only needed the second for the final exam but still every resource was helpful and informative.

Jacob N · 25 Feb 2023
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I am grateful for this opportunity-- To: ACI Learning and everyone involved.

James H · 25 Feb 2023
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