Real-world explanations make complex service-management concepts accessible, with attendees consistently praising knowledgeable, patient and approachable trainers who use analogies, stories, questions and interactive activities to keep sessions engaging. They value the clear structure, practice assessments and supporting resources, and report greater confidence for certification and applying the learning at work. Some find the accelerated format information-heavy and would welcome more time for practice and consolidation.
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Showing 151–160 of 2,996 reviews
Great class! Great Instructor! Ms. Bolding is one of the best instructors at ACI Learning!
great course with a great instructor, made it easy to learn and definitely would recommend to a friend
I cant wait to see what the future holds. for me it is starting with this class so i appreciate the instructor a lot.