Showing 151–160 of 203 reviews
Brilliant course, learnt a lot more than I expected and I will definitely utilise my new knowledge and skills both in my job role and in social situations in general. The course was engaging and I remained interested and focused throughout the day due to the different activities and level of interactivity. Thanks again Helen.
Response: You're very welcome Becky and thank you for your kind comments. I'm delighted to hear that you enjoyed the course and took so much away from it.
Helen was absolutely amazing, she put us all at ease and made sure everyone got their chance to speak and engage in any team discussions. She clearly has lots of knowledge and has given me so much more insight now into customers and also vulnerability in my day to day life. I really enjoyed it and would 10/10 recommend. Thank you Helen!
Response: Thank you Amy for your lovely feedback and for your participation in the discussions and activities. It's great to hear that you enjoyed the course and have gained more insight and knowledge on supporting vulnerable customers.
very informative course - I now feel I have the knowledge to deal with difficult conversations pertaining to suicide but also found the training relevant to managing vulnerable customer calls as well.
Response: Thank you Tina for your feedback. It's great to hear you have the knowledge and confidence to deal with these types of conversations in the future. Thank you for your participation in the discussions.
Thank you Helen for delivering this training and getting the conversation of vulnerable customers and suicide out there so we are more prepared in having these conversations in the future!
Response: Rachel, thank you for your comments and for attending this course. Pleased to hear you feel more prepared to have these difficult conversations in the future.