Showing 151–160 of 199 reviews
very informative course - I now feel I have the knowledge to deal with difficult conversations pertaining to suicide but also found the training relevant to managing vulnerable customer calls as well.
Response: Thank you Tina for your feedback. It's great to hear you have the knowledge and confidence to deal with these types of conversations in the future. Thank you for your participation in the discussions.
Thank you Helen for delivering this training and getting the conversation of vulnerable customers and suicide out there so we are more prepared in having these conversations in the future!
Response: Rachel, thank you for your comments and for attending this course. Pleased to hear you feel more prepared to have these difficult conversations in the future.