Showing 141–150 of 199 reviews
I thought the topics discussed during the meeting were relevant to our industry and day to day conversations with our members. Helen herself was relatable and provided a platform which was one of the most engaging when compared to other trainings programs I have attended.
The segment on suicide was very enlightening, statistics in particular. However, I am not sure this should have concluded the session.
Really useful session with practical takeaways, thanks Helen!
Very informative and moving.
Response: Thank you Sharron for your feedback. It's good to know you took away plenty of information to help you in your role.
Helen delivered a very important course on vulnerable customers in a professional, well-informed and sensitive way. Thank you Helen.
Response: Thank you Stuart. I'm pleased you found the course informative. It's a difficult but important topic to cover. Thank you too for your contribution to the discussions.
It was a great course, plenty of interaction and candid discussions about suicide. I'd highly recommend this course to anyone with an interest, and will be suggesting more people from my company are allowed to come along. Thanks for a great morning!
Response: Thanks Joe for your feedback and I'm so pleased to hear you enjoyed the course. Thanks too for your participation in the discussions.
Great course from Helen, great content and resources. Really difficult subject delivered with excellence. Thank you
Response: Thank you Matt for attending the course and for your feedback. I'm pleased to hear that you found both the course and resources beneficial.
Fantastic training. Was a great add on to my MHFA. The course provided me with practical knowledge on how to deal with a potentially suicidal customer. I am very interested in seeing what other course Helen provides.
Response: Lieann, thanks for your great feedback and I'm so pleased to hear this course complements other training you've attended. I look forward to welcoming you on future courses and helping you fully support your vulnerable customers.
Brilliant course, learnt a lot more than I expected and I will definitely utilise my new knowledge and skills both in my job role and in social situations in general. The course was engaging and I remained interested and focused throughout the day due to the different activities and level of interactivity. Thanks again Helen.
Response: You're very welcome Becky and thank you for your kind comments. I'm delighted to hear that you enjoyed the course and took so much away from it.
Helen was absolutely amazing, she put us all at ease and made sure everyone got their chance to speak and engage in any team discussions. She clearly has lots of knowledge and has given me so much more insight now into customers and also vulnerability in my day to day life. I really enjoyed it and would 10/10 recommend. Thank you Helen!
Response: Thank you Amy for your lovely feedback and for your participation in the discussions and activities. It's great to hear that you enjoyed the course and have gained more insight and knowledge on supporting vulnerable customers.