Showing 121–130 of 172 reviews (5 star)
If anything, i feel that there was so much information that there did not seem to be enough time in that one session. I felt that it was very enlightening and informative, thank you
Response: Elaine, thanks for your feedback and I'm pleased to know you found the course informative. I agree, with such a big topic, it can often be a challenge to cover everything in a shorter session time. Please feel free to get in touch if you have any questions.
The most important point that stood out for me was Helen saying we are like First Aiders helping the client until the Paramedics take over..great analogy & a huge weight off my mind. Thank you Helen
Response: Thank you Bev for the feedback and I'm pleased to hear that the weight has been taken off your mind on such a difficult conversation to be taking. Thanks too for your participation in the session.
A really engaging session on tough topics, Helen made it easy to contribute to the session, I felt safe to express my feelings and ask questions. Gave me some tips to be able to deal with the subject confidently.
Response: Thanks Lucy for your feedback and I'm pleased to know you felt safe during the session. I agree it's a heavy topic but an important one. Great to hear you've taken away some tips and techniques to help you with these types of conversations.
Trainer was engaging and very personable.
Response: Thank you Tracey for your comments and for your participation in the session and discussions.
Thank you very much for your informative course. It has really helped with our overall understanding of vulnerable customers and how to approach those difficult conversations.
Response: Ashley, thank you for your comments and pleased to hear you found it informative and will help you with the difficult conversations you may take in the future.
Good interactive Training!
Response: Darshna, thank you for your feedback.
The segment on suicide was very enlightening, statistics in particular. However, I am not sure this should have concluded the session.
Very informative and moving.
Response: Thank you Sharron for your feedback. It's good to know you took away plenty of information to help you in your role.
Helen delivered a very important course on vulnerable customers in a professional, well-informed and sensitive way. Thank you Helen.
Response: Thank you Stuart. I'm pleased you found the course informative. It's a difficult but important topic to cover. Thank you too for your contribution to the discussions.
It was a great course, plenty of interaction and candid discussions about suicide. I'd highly recommend this course to anyone with an interest, and will be suggesting more people from my company are allowed to come along. Thanks for a great morning!
Response: Thanks Joe for your feedback and I'm so pleased to hear you enjoyed the course. Thanks too for your participation in the discussions.