Managing Suicidal Customer Conversations Reviews

Brilliant course, learnt a lot more than I expected and I will definitely utilise my new knowledge and skills both in my job role and in social situations in general. The course was engaging and I remained interested and focused throughout the day due to the different activities and level of interactivity. Thanks again Helen.

Helen was absolutely amazing, she put us all at ease and made sure everyone got their chance to speak and engage in any team discussions. She clearly has lots of knowledge and has given me so much more insight now into customers and also vulnerability in my day to day life. I really enjoyed it and would 10/10 recommend. Thank you Helen!

very informative course - I now feel I have the knowledge to deal with difficult conversations pertaining to suicide but also found the training relevant to managing vulnerable customer calls as well.

Thank you Helen for delivering this training and getting the conversation of vulnerable customers and suicide out there so we are more prepared in having these conversations in the future!