Showing 41–50 of 147 reviews (5 star)
Great trainer. Thoroughly enjoyed this course.
Instructor kept the session engaging which helped me take away key customer service points!
It was a good engaging training session which helped me build better skills
George was a brilliant trainer. Kept everyone engaged & nothing was boring. Probably the first one of these training courses I haven’t fallen asleep in. Thank you George!
Response: Hello Tom, Thank you for sharing your fantastic experience with George's training session! We're beyond happy to hear that it kept you engaged and awake throughout – that's quite the compliment, especially given your experience in previous training courses you have attended. George is indeed a gem in our team, known for his dynamic approach and ability to things engaging and interesting. Your feedback is incredibly valuable to us, and we'll make sure to pass your thanks on to George. We're here to support your learning journey every step of the way, so don't hesitate to reach out for further training or assistance. Warmest regards, Matthew Channell Commercial Director
Great course. The trainer was fun and engaged with the room really well!
Trainer kept engagement and good interactions for the entirety
Thank you for your time, very helpful - definitely helps with being more conscious of how we interact with customers and how important the minor details are in everything.
Response: Dear Michael, Thank you for your kind words! We're delighted to hear our 'Purposeful Customer Service' course has enhanced your awareness of the significance of every interaction and detail in customer service. We hope you are finding your learning valuable back at work. Best wishes, Matthew Director
This was the third of three sessions Lynne ran with our wider team at ClearBank and we were lucky to do this session face-to-face :) All sessions were well received by team members with great feedback to the course, content and delivery of it.