Purposeful Customer Service Reviews

George was a very engaging educator who used his charisma, knowledge and insight to turn what could have been a very dull session about how to pander to customers into what felt like a university level business and psychology lecture (which is something I enjoyed). George asked questions and made comments/suggestions on topics and concepts that I had not put much thought into but will be able to take into consideration when providing customer service. It also made me consider the business in a way that made me feel like I was valuable to the company.

Very informative course, George was a lovely guy full of facts and really enjoyed the course

George was absolutely brilliant, this has made the training one of the best I have been on in a while.

Very engaging & interesting.

George was a really captivating instructor and managed to hold my attention. I found the content of the course really helpful and was not stuff that I would have considered to affect my work previously. I believe that I will be able to apply the content of the course to my work.

The course as brilliant and made you think differently. Thank you George. Learnt knowledge today as well as Customer Services. Oh and about Sardines.

Enjoyed

The course overall was so engaging, George was extremely interesting and approachable, I have been to many generic customer courses and have always been bored or found it very basic, this was very very insightful on a higher level which I believe will hugely help in our day to day lives. More of the ‘why’ which I find to be far more constructive than the ‘what’