Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Great use of technology to share skills and experience, meeting colleagues from across the country. Very personable trainer who really understood our business and the joys/challenges. Good opportunity to spend time thinking about why we do what we do and understand obstacles for colleagues.

It kept me engaged by having discussion and using examples for understanding. It was interesting topic very relevant to my role. I like having booklet about the topic to refer back to and enjoyed the exercises. I suffer from fatigue and this kept me awake. I miss from the booklet the other tools and slides we looked at online.

Really enjoyable course and a very engaging trainer.

Good training, only comment is that every one need to speak up, some time one person was speaking more than others

Great course, learned a lot

Very informative and interactive reall enjoyed the course. I thiught it would be really formal but it easnt. It was great thank you.

Very informative and a good insight to good behaviours

Very informative and a good insight to good behaviours

This was really useful course for me not coming from a support background and has put a lot of the theory into practical terms.

the training required the camera to be on, which is something I struggle with.