Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,879 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben was very passionate and knowledgeable about the topic. He engaged well with the group and the banter helped me stay focussed.

Nick B · 07 Nov 2025
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While I had my presavation about the training. I really enjoyed the course. Ben was very engaging. Clear and made learning fun.

Gemma A · 07 Nov 2025
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I found the course and the trainer highly engaging, entertaining and informative. I have come away from this session having learned about both how to interact with others, and also I have learnt new aspects of my own behaviour. Would happily sit through all that again.

Conor T · 07 Nov 2025
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fun day.learnef alot

carole m · 07 Nov 2025
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Ben was an excellent instructor. Lots interaction

Peter C · 07 Nov 2025
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Outstanding course with very informative information. Ben & Andy are very engaging, very easy to listen to & fun to learn from. Really enjoyed learning about PBS. Thank you!

Harris M · 07 Nov 2025
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Response: Hi Harris. Thank you for your feedback. It’s great to hear you enjoyed the course and found Ben and Andy engaging and easy to learn from. I’m pleased you found the PBS training informative and worthwhile. We hope by attending the course this will further support you within your role.

Ben it's is super person, I enjoyed the course, usually a sleep in those kind of course, hhh, but he was very professional

Hicham K · 07 Nov 2025
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Ben was excellent and taught us a lot

Jennifer B · 07 Nov 2025
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Brilliant course, wonderful Tutor and very engaging. Excellent communication skills and very knowledgeable .

Mass S · 07 Nov 2025
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The course was Very informative, engaging, and I enjoyed it very much. Worth the time. Thank you very much

Kabiite K · 07 Nov 2025
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