Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Today’s Positive Behaviour Support (PBS) training was very insightful and engaging. It really helped me understand the importance of looking beyond a person’s behaviour to identify the underlying causes and triggers. The session highlighted how positive approaches, patience, and empathy can make a big difference when supporting individuals who display challenging behaviour. I found the examples and practical strategies very useful, and I now feel more confident in applying what I’ve learned in my daily practice. It was truly an eye-opener and a great reminder of how person-centred support can lead to better outcomes for both patients and staff. Overall, it was a valuable and well-delivered session that I would highly recommend to others.

Ibhade A · 06 Nov 2025
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Response: Hi Ibhade, Thank you for your detailed feedback. We’re delighted to hear you found the PBS training insightful and engaging, and that it deepened your understanding of positive, person-centred approaches. It’s great to know you feel more confident applying these strategies in your daily practice. We hope what you’ve learned will continue to benefit you within your role.

It was really interesting and useful. Thank you very much.

Diana D · 06 Nov 2025
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Very interesting and interactive. Was expecting a boring lecture, but turned out to be other way around. Enjoyed the session and has got something to take home. Lecturer was outstanding in what he did.

Bitto B · 06 Nov 2025
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The course is practical, relatable, Ben was so engaging and gave a lot of practical examples

Monisola O · 06 Nov 2025
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I have learned about my personal behaviour today. It was lovely and interesting New things I have learned today that I can apply in my work

Sangeeth L · 06 Nov 2025
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This course is very valuable going forward in my role ,

Tracey N · 06 Nov 2025
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Ben made it fun .He has given me great tools to us on my ward .

Michelle C · 06 Nov 2025
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Was really eye opening, will go back to work with a different outlook and approach to patients with a lot more empathy and understanding and Ben was brilliant and has an impressive memory.

Kirstie N · 06 Nov 2025
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Very good interesting learnt something from this

Patricia D · 06 Nov 2025
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Ben is really a good lecturer. He explains well and is very versatile. Liam thank you as well for letting me borrow your phone. Well done guys! Keep it up!!! Thank you.

Brendalyn N · 06 Nov 2025
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