Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Brilliant course, wonderful Tutor and very engaging. Excellent communication skills and very knowledgeable .

Mass S · 07 Nov 2025
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The course was Very informative, engaging, and I enjoyed it very much. Worth the time. Thank you very much

Kabiite K · 07 Nov 2025
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The course was really helpful. Kind of changed my perspective on the way people behave the way they behave . Ben and Andy was really informative, friendly, made us feel the class really interesting. Looking forward to attend Day 2 of this course with Ben and Andy .

Silvi S · 07 Nov 2025
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Engaging course content. I look forward to implementing my new knowledge and skills.

Nicolle R · 07 Nov 2025
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The trainer Ben was highly interactive. He kept all of us active throught the course. This course is really going to help me in my workplace. Thank you so much Ben and Andy.

Blessy A · 07 Nov 2025
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Ben was very engaging , his way of teaching and educating is clear and information stays in my head. I have learned a lot of new things I was not even aware of as a medical practitioner. I am sure I will be able to apply more than 50% of learning to my clinical and everyday practice. Andy was also great, I loved his points that he added into the sessions. I also enjoyed Ben’s story’s and experiences in his past careers. Amazing session. Thank you

Victoria P · 07 Nov 2025
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Response: Hi Victoria. Thank you for your thoughtful feedback. It’s wonderful to hear that you found the session engaging and informative, and that Ben’s teaching style and experiences helped make the learning memorable. I’m also glad you valued Andy’s contributions throughout the course. It’s great to know the training will support your clinical and everyday practice.

Had a swell 8hrs learning on PBS. It was a very interesting and interactive section. The tutors Ben and Andy did a great job and I would always love to attend.

Damian N · 07 Nov 2025
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Overall very educative and I have learned new skills and knowledged about positive behaviour support and how to better support the Patients

Casimir M · 07 Nov 2025
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Really insightful, information that made sense! Very personable instructors who made the effort to engage everyone

Gillian T · 06 Nov 2025
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Ben was very engaging and made lots of examples and real life situations to explain what was being said

Georgia R · 06 Nov 2025
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