Dealing with Difficult People reviews

4.7 (108 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

Generated from recent reviews; may not reflect every review

Showing 1–10 of 109 reviews

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A very good course - my interest was maintained throughout.

London
Estelle L · 06 Jul 2026
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Thank you for the session, the pacing was absolutely perfect

London
Ana M · 02 Jul 2026
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The course is practically interesting

London
Alexandre D · 02 Jul 2026
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Felt at ease and comfortable in an environment of minds.

London
Jignesh P · 02 Jul 2026
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Good

London
Fabricio C · 02 Jul 2026
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It was very beneficial

London
Monowara B · 02 Jul 2026
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Course is good for new managers and client facing and people mgt roles to strengthen their skills and knowledge.

London
Velita F · 02 Jul 2026
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Right mix of training and discussions. An enjoyable day

Lucy A · 09 Jun 2026
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Really useful course, questions answered and defo feel more confident.

Ginette H · 09 Jun 2026
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Great session, very inclusive and team building. Nice to have the time to discuss common issues with colleagues and advice & techniques given by the instructor

Emma W · 09 Jun 2026
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