Dealing with Difficult People reviews

4.7 (126 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

Generated from recent reviews; may not reflect every review

Showing 1–10 of 128 reviews

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Was great to have in house training

London
Gemma S · 20 Oct 2026
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Very enjoyable and informative session.

London
Debbie C · 20 Oct 2026
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“

Excellent course

London
Michele C · 20 Oct 2026
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“

Good course with some useful tips, good mix of group work and including people

London
Wendy M · 20 Oct 2026
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“

Very engaging, regular breaks. Involving us to keep us motivated and interested

London
Lisa B · 20 Oct 2026
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Helpful, easy to follow course.

London
Yvonne F · 20 Oct 2026
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“

Trainer was engaging and knowledgeable Content could be applied to lots of different situations

London
Geraldine R · 20 Oct 2026
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“

Overall a good trainer and learnt some new things. I do however think it was more aimed at managers situations at times.

London
Ashleigh W · 20 Oct 2026
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“

I loved the mix of talking and working in different groups. Short moments to write and consolidate learning worked well. The best course I’ve been on.

Emily C · 15 Oct 2026
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Very enjoyable and informative, thankyou.

Sarah F · 15 Oct 2026
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