Dealing with Difficult People Reviews

I didnt have any objectives coming into the course but it was very helpful

Very well organised and trainer was very calm and friendly.

Very useful insight and skills that can be applied

It raised awareness and allowed you to take a step back and look at perspectives , we have the tools but perhaps don’t realise how to implement effectively.

Great engaging course, very interactive

Right mix of training and discussions. An enjoyable day

Really useful course, questions answered and defo feel more confident.

Great session, very inclusive and team building. Nice to have the time to discuss common issues with colleagues and advice & techniques given by the instructor

Good

very nice venue, good food!!, nice ice cream break :) paul was lovely and very informative, the course gave me some great resources