Dealing with Difficult People Reviews

Came with an open mind, all new information to me. Can definitely take something positive away.

Thank you!

Thank you!

Very interesting course. Always good to reflect on your own actions

Great and quirky venue

I felt the training was good but found some elements problematic. I think the absence of examining power dynamics, intersectionality etc did impact the usefulness of the course. It seemed that thencourse had a heavy female attendance with difficult men or difficult people in power. This course, whilst offering some good techniques, seems to focus more de-escalation which is good in some but not all contexts. Sometimes escalation is important, e.g. People with managers who are racist or sexist should be reported and should not be expected to out the onus on them to resolve the issue. I think intersectional approaches are important for this.

I had an amazing time. The session was very useful and the facilitator was awesome.

It is a fabulous place to learn full of positivity. I want to work in these offices, inspirational!

Good venue, course and facilitator. Didn't like the lunch (chicken)

Admin team were supportive when I didn't get sent details Course could do with more practical coping strategies Ice cream choice is amazing!!!