Dealing with Difficult People reviews

4.7 (108 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

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Showing 41–50 of 109 reviews

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Good content and well presented

Neil B · 15 Feb 2024
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Great trainer - very knowledgeable and enthusiastic. Got everyone involved and kept everyone paying attention in the room quite easily.

Amber C · 15 Feb 2024
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Excellent and very informative course. Lots of things discussed which I'd personally forgotten about having done these types of courses previously. Enjoyable day

Michael P · 15 Feb 2024
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Came with an open mind, all new information to me. Can definitely take something positive away.

Chris H · 15 Feb 2024
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Really useful and enjoyable. Felt like a safe space to talk about things I find difficult

Louise L · 01 Jun 2023
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Enjoyable and useful, gave me a new way to frame things which I've sometimes found difficult in and out of work and some concrete ideas to help

Dan S · 01 Jun 2023
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Paul is brilliant! He is evidently a well rounded and engaging trainer. Also very calm, knowledgeable, accommodating and intuitive. I enjoyed learning from Paul. Thank you.

Annmarie B · 01 Jun 2023
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Very helpful course. Paul is an excellent facilitator and was able to put everyone at ease. Course was comprehensive and well structured.

April M · 01 Jun 2023
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Excellent trainer and really informative course.

Dean S · 25 May 2023
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Really great course. Very engaging and informative. Learnt a lot and enjoyed the day.

Natasha P · 25 May 2023
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